How can I contact your customer service team? 
Please email us at support@rhymebyrupamani.com and we will respond within 24-72 hours.

How long will shipping take?
Shipping estimates vary depending on location and the shipping option you choose. We aim to ship within 5 days after your order has been made. Since our clothes and accessories are made to order, we appreciate your patience while we during processing, which may take 10-15 business days.

What is your return and refund policy? 
Please check our Return and Refund Policy to know more. 

What if I receive a damaged product? 
Please email support@rhymebyrupamani.com with your order number, video and photos of the damage. Note that the product must have all tags and be unused.

Will customs and taxes be included in the product price? 
Extra charges like import tax, duties and related customs fees, if applicable, are determined and charged by the customs office of the destination country and is not reflected at the time of payment. Please contact your local customs office directly for further details.

Do you offer discounts and promotions? 
Yes, we offer discounts and promotions. Make sure to sign up for our email list to receive news on special offers.

Why hasn't my tracking status been updated? 
Your tracking status may take 24-48 hrs to update from pre-shipment status. Rest assured that any delay in shipping on our part will be communicated to you as soon as possible.

Please contact our team immediately at support@rhymebyrupamani.com if you need to change or cancel your order. While we aim to accommodate your requests, we unfortunately cannot make any changes or cancel your order after it has left our warehouse.

What payment gateways do you provide? 
We accept Visa, MasterCard, American Express, Apple Pay, Google Pay, PhonePe, Etc.